Truma Drain Plug Metric Crystal 2 Water Heater System 101470PK

If you need to return an item, please contact us within 30 days of delivery.

Items must be unused, in their original packaging, and in a resalable condition. Return postage is the responsibility of the buyer unless the item is faulty or incorrect. We recommend using a tracked service for all returns.

PCB units and combustion fans are non-refundable. These electrical parts can be easily misdiagnosed — please make sure the fault has been confirmed by a qualified technician before ordering.

If your order arrives damaged, faulty, or not what you ordered, contact us within 7 days of delivery. We’ll arrange a refund or replacement and cover return postage where necessary. Photos may be required to process your claim.